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Xperia X LCD *puft*Af Ny på siden Defaultless | 26-10-2016 19:15 | 1115 visninger | 9 svar, hop til senesteHello HOL,
I have really not the most pleasant problem and don't know where else to ask for advice or at least some guidance regarding this topic, since you are more familiar with such problem around Denmark than I am.
So, situation is this: I bought phone Sony Xperia X from Telmore.dk on this June. After two weeks had to RMA it, because it was not charging anymore. Got back in few days, so took only less than week to repair it (which was very pleasant at that moment). On September I started working on UPS Delivery and "accidently" phone flew out of car and fell on screen (more accurate on Ear Proximity Sensor), so now every time I make call person on other line has to put down line (I guess you get the point if there is voicemail on that side *sigh*)
Now it gets better, I wrote to Telmore regarding reparation for phone and what coverage I have on it.
Their answer: NONE. I have to pay for it myself. Which is 1700-2000 DKK.
It would be ok If from first day I knew I was paying for Phone Warranty, which they don't have. I was looking through their site every page and couldn't find anything what would offer phone coverage there. So what I would love if you could give me some guidance on this problem, because I really don't want to pay half price of the phone just to get front glass changed.
I do fully realise I went too fast and didn't check their page regarding coverage of these kind of problems, but I was pretty sure it was included in price or at least in my plan with their service.
Big love, stay strong guys.
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Papa Franku is that you?
Asus VII Ranger /i7 4770K 4,3GHZ - 1,4V /Corsair Vengeance Pro 16GB /Sapphire R9 290 OC /EVO 840 120GB /WD Red 1TB
There is no warranty coverage when you drop the phone and the problem with it has to do with it being dropped. Telmore.dk is exactly on point in regards to their answer.
I don't know any place that covers that unless you have an insurance that covers these kinds of things. If you have a home insurance "Indboforsikring" that might help cover the repair costs, but if you have a high deductible on your insurance that might not even be something that is worth looking into.
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FFHAU!
This is 2016, "I'm not good with computers" is no longer a valid excuse.
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Sidst redigeret 26-10-2016 19:35 #1 Telenor has insurance for phone that you have to pay (which I was trying to find also on Telmore) :/
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Papa Franku is that you?
Asus VII Ranger /i7 4770K 4,3GHZ - 1,4V /Corsair Vengeance Pro 16GB /Sapphire R9 290 OC /EVO 840 120GB /WD Red 1TB
#2 That is true, but that has to be bought with the phone at the time of purchase. It can't be added at a later time.
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FFHAU!
This is 2016, "I'm not good with computers" is no longer a valid excuse. #3 But I was trying to buy it with phone, and you cant find it on their page anywhere, but they told me I had to buy it with phone too. :)
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Papa Franku is that you?
Asus VII Ranger /i7 4770K 4,3GHZ - 1,4V /Corsair Vengeance Pro 16GB /Sapphire R9 290 OC /EVO 840 120GB /WD Red 1TB
Theres nothing to do now. You can't buy a insurrance now, as accident has happened..
Unless you have a "indbo" (goods/house insurrance) that will cover it.
Your warranty went down the drain when you dropped the phone, Like theres no warranty on your car when you crash it.
A lesson from now on. Eletronics, goods etc. in denmark has no coverage/insurrance per default. unless marked with it. that means if you "break it, you pay it", however most resellers offers these fool insurrances, often 4 year full coverage with the device for a extra amount.
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I5 4690K @ 4.5ghz - CM AIO Loop
Asus Maximus VII Ranger - 16GB Kingston Fury's
MSI 780GTX Lightning - 180GB Intel SSD - BenQ XL2420G G-Sync
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Sidst redigeret 27-10-2016 08:30 With that said. Normal repair for defective products in warranty is 2 years, regarding defects not related to self-inflicted damage.
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I5 4690K @ 4.5ghz - CM AIO Loop
Asus Maximus VII Ranger - 16GB Kingston Fury's
MSI 780GTX Lightning - 180GB Intel SSD - BenQ XL2420G G-Sync
Obviously, the manufacturers warranty doesn't cover accidental damage. It covers things that they could be held responsible for. Defective products.
Otherwise you'd have everybody in the world "dropping" their phone, TV and laptops a week before the warranty runs out.
As the others have said, you didn't purchase insurance at Telmore, so if your own insurance doesn't cover it, you're out of luck.
Check with your own insurance company (or that of your parent/s, depending on your age and whether you still live with your parent/s).
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"ORK SATME!" Buy a Caterpillar phone. They have screen warranty even if you break it.
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I5 4690K @ 4.5ghz - CM AIO Loop
Asus Maximus VII Ranger - 16GB Kingston Fury's
MSI 780GTX Lightning - 180GB Intel SSD - BenQ XL2420G G-Sync
#7 Nah, I live on my own already. Well this is trully pain in ass....
Cheapest LCD costs like 1000 DKK on ebay, I might try to find someone who could replace it for small price I guess, or just wait till prices drop for my phone :D
Thanks guys for all the answers <3 Lesson learnt.
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Papa Franku is that you?
Asus VII Ranger /i7 4770K 4,3GHZ - 1,4V /Corsair Vengeance Pro 16GB /Sapphire R9 290 OC /EVO 840 120GB /WD Red 1TB
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